HealthOPM, a leading staffing and recruitment provider, was engaged to oversee the mass hiring of 373 Personal Support Workers, Registered Practical Nurses, and Registered Nurses for a new long-term care home in Mississauga, Ontario. This project presented unique challenges due to the scale of hiring within a tight timeframe of 90 days and evolving requirements.
CLIENT BACKGROUND
The client, one of the largest care home operators in Ontario, whose parent company is a leading hospital, was opening a new facility in Mississauga. With plans to close down an existing facility and relocate staff to the new location, they sought HealthOPM’s assistance to rapidly fill the gaps in staffing to ensure a smooth transition.
IMPLEMENTATION
Collaboration with Client
Multiple weekly meetings were held with key stakeholders to ensure alignment and transparency throughout the project.
Utilization of Tools and Resources:
HealthOPM’s experienced team utilized a combination of innovative tools, Human Resource Information Systems, and Applicant Tracking Systems.
Beyond traditional job postings
HealthOPM leveraged its partnerships with colleges and universities to tap into a diverse pool of talent. Additionally, recruitment software and tools were employed based on the organization’s extensive experience in the field.
CHALLENGES
- Hiring Volume: The urgency of hiring 370 Personal Support Workers, Registered Practical Nurses and Registered Nurses within a stringent timeline (90 days) was an ambitious endeavor.
- Evolving Requirements: The client’s shifting requirements, including changes in the category of workers, their numbers and shift allocations, added complexity.Â
- Relocation of Existing Staff: The client planned to move existing staff members to the new location, necessitating the filling of specific shift lines.
- Â Utilizing our Client’s existing human capital management system (HCM).Â
- Historical data suggests a lower hiring success rate during the season in which we were conducting recruitment.
SOLUTION
To address these challenges, HealthOPM embarked on:
- Designing and implementing a comprehensive mass hiring recruitment workplan. Key components included:
- Marketing Creatives: Engaging marketing materials to attract top talent.
- Structured Interviews: Rigorous multi-step interview processes to assess candidates effectively.
- Recruitment Tracker: Monitoring key performance indicators (KPIs) to track progress.
- Utilization of Resources: Engaging multiple resources and leveraging recruitment software and tools to streamline the hiring process.
RESULTS
HealthOPM successfully delivered and exceeded the target number of Personal Support Workers, Registered Practical Nurses, and Registered Nurses within the allocated timeframe. The newly opened long-term care home in Mississauga was fully staffed with qualified healthcare personnel, ensuring smooth operations from day one.The client was impressed with the quality and timeliness of the hires, solidifying HealthOPM’s reputation as a trusted partner for mass hiring solutions in the healthcare sector.
CONCLUSION
The project showcased HealthOPM’s ability to efficiently handle large-scale hiring projects for emerging healthcare facilities. With a strategic approach, effective collaboration, and utilization of resources, we can provide comprehensive mass hiring solutions tailored to the unique needs of our clients across Ontario.